Customer Service

We pride ourselves in providing a range of well priced, innovative products with a comprehensive choice of service packages and other options designed to suit your needs.

• We aim to respond to all orders within 24 hours of receipt.
• We will endeavour to respond to all mail enquiries within 24 hours of receipt.
• We aim to deliver most products within 7-10 working days (subject to product availability) and we will contact you to confirm the delivery cost, time and date.
• All of our products are backed up by an enthusiastic, knowledgeable team who are willing to serve.
• We have a 14 day returns policy.

How to order

Ordering with us is totally safe and secure. Once you have chosen your item to buy simply click on ‘Buy Now’. Keep adding items until you have finished shopping and then click ‘View Basket’. You can view purchases and make any alterations here.

Note:- All products will be delivered to the cardholders address-unless by prior arrangement.

Delivery options

All products will be available to purchase either by delivery to your door or collection from our store - Ask for details.

Deliver and install

Delivery, install and setup options are available on all products - please email / call us for details.

Call and Collect

We will contact you to advise you of product availability and collection. All products will be supplied assembled and ready to use, for collection from our store.

Our address is-

Tom Williams Garden Machinery
Units 4/5 Vennland Centre
Mart Road
Minehead
Somerset
TA24 5DX

For directions call us on-01643 703440