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Customer Services

We pride ourselves in providing a comprehensive range of domestic and commercial products to suit the needs of the individual. From small lawns to large scale maintenance operations.

  • We aim to respond to all orders within 24 hours of receipt.
  • We will endeavour to respond to all mail enquiries within 24 hours of receipt.
  • We aim to deliver most products within 7-10 working days (subject to product availability) and we will contact you to confirm the delivery cost, time and date.
  • All of our products are backed up by an enthusiastic, knowledgeable team who are willing to serve.
  • How to order

    Ordering with us is totally safe and secure. Once you have chosen your item to buy simply click on ‘Buy Now’. Keep adding items until you have finished shopping and then click ‘View Basket’. You can view purchases and make any alterations here.

    Note:- All products will be delivered to the cardholders address-unless by prior arrangement.

    Delivery options

    All products will be available to purchase either by delivery to your door or collection from our store see our delivery information page.

    Carrier delivery

    Free delivery on all orders over £100- Mainland England & Wales-other areas may be subject to additional charges-we will advise if this is the case.

    Deliver and install

    Larger items such as ride-on mowers, tractors etc will be delivered ready to use, free of charge within 30 miles (mainland) of our store-for other areas please contact us.

    Call and Collect

    We will contact you to advise you of product availability and collection. All products will be supplied assembled and ready to use, for collection from our store.

    Our address is -

    Tom Williams Garden and Estate Machinery
    Units 4/5 Vennland Centre
    Mart Road
    TA24 5DX

    For directions call us on - 01643 703440 or view our 'Contact Us' page for a map

    Tom Williams Garden & Estate Machinery
    Unit 4/5 Vennland Centre
    Mart Road
    Somerset TA24 5DX

    Tel:01643 703440
    Email: VAT registration number: 701 1224 08


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